Louisiana Medicaid and Healthy Louisiana Plans

Louisiana Medicaid hearing aid coverage in Lafayette, LA

Louisiana Medicaid covers hearing aids for children under 21 through the EPSDT benefit at no cost to the family. Adults 21 and older are only covered under specific Healthy Louisiana managed-care plans. ACI Hearing Center in Lafayette explains what your plan covers, how prior authorization works, and how to start.

4 Doctors of Audiology Full workup and documentation for prior authorization
Serving Acadiana since 1984 42 plus years of Louisiana practice
Full family care Pediatric EPSDT and adult managed-care evaluations

What Louisiana Medicaid covers for hearing aids

Louisiana Medicaid coverage for hearing aids depends on age. The rules are strict but they are clear.

Children under 21: full coverage through EPSDT

EPSDT stands for Early and Periodic Screening, Diagnostic and Treatment. It is a federal Medicaid benefit that covers every child under 21 who is enrolled in Medicaid. Under federal law (42 U.S.C. section 1396d(r)(4)), every state must cover hearing aids for these children when a Doctor of Audiology or ear specialist finds a medical need. Louisiana Medicaid covers:

Adults 21 and older: only through specific managed-care plans

The Louisiana Medicaid State Plan does not cover hearing aids for adults 21 and older. This is different from the child benefit and it surprises many families. However, some Healthy Louisiana managed-care plans add adult hearing aids as an extra benefit. Which plan you have matters a lot.

Read the next section to see where each Healthy Louisiana plan stands on adult hearing benefits.

Healthy Louisiana managed-care plans and adult hearing benefits

As of 2026, there are five Healthy Louisiana Medicaid managed-care organizations (MCOs). UnitedHealthcare Community Plan's contract was not renewed after December 31, 2025, and members were reassigned to one of the five remaining plans as of January 1, 2026.

Managed-care plan Adult (21+) hearing exam Adult (21+) hearing aid Member services
Aetna Better Health of Louisiana Call plan to confirm Call plan to confirm 1-855-242-0802
AmeriHealth Caritas Louisiana Call plan to confirm Call plan to confirm 1-888-756-0004
Healthy Blue Call plan to confirm Not covered for adults 21+ per plan manual 1-844-521-6941
Humana Healthy Horizons in Louisiana Covered Not covered for adults 21+ 1-800-448-3810
Louisiana Healthcare Connections One exam per year One hearing aid every two years, plus earpieces and batteries 1-866-595-8133

Plan benefits change. Always call the member services number on the back of your Medicaid card before scheduling to confirm your current adult hearing benefit. If you do not know your current plan, call Healthy Louisiana at 1-855-229-6848.

What Louisiana Medicaid requires and what ACI provides

To approve a hearing aid, Louisiana Medicaid requires audiometric data from both an ear specialist (otologist) and a hearing aid provider showing significant hearing loss. Significant hearing loss is defined as greater than 20 decibels average hearing level in the frequency range from 250 to 2000 Hz.

The prior authorization is submitted by the DME (durable medical equipment) provider that dispenses the hearing aid. But the documentation has to come from a qualified audiologic workup first. Here is what ACI Hearing Center provides for a Medicaid evaluation:

All four of our providers are Doctors of Audiology with credentials that qualify under the Certificate of Clinical Competence in Audiology (CCC-A) standard.

How the Louisiana Medicaid prior authorization process works

  1. Verify your plan. Call the member services number on your Medicaid card. Confirm your current MCO and ask if your plan covers audiology and hearing aids for your age. If you do not know your plan, call Healthy Louisiana at 1-855-229-6848.
  2. Schedule the evaluation. Call ACI Hearing Center at 337-223-9448 to confirm your plan is in our network and to schedule the correct type of evaluation for a Medicaid case.
  3. Complete the audiologic workup. ACI performs the diagnostic evaluation, including all the components listed above.
  4. Ear specialist visit if required. Louisiana Medicaid requires documentation from both an audiologist and an ear specialist for hearing aids. If a referral is needed, ACI can help coordinate that step.
  5. Prior authorization submission. The DME provider (the entity dispensing the hearing aid) submits the prior authorization to your Medicaid plan with the complete documentation package.
  6. Fitting and follow-up. Once approved, the hearing aid is ordered, fitted, and adjusted. Under the Louisiana Medicaid rule the aid carries a two-year warranty.

Where Louisiana Medicaid fits in your overall payment plan

Medicaid is one of several ways to pay for hearing care in Louisiana. If you or your child is on Medicaid, start here. If your plan does not cover your situation, there are other paths that may work.

Not sure where to start? The insurance overview page lays out every option side by side.

Frequently asked questions about Louisiana Medicaid and hearing aids

Does Louisiana Medicaid pay for hearing aids?

Yes for children under 21, through the EPSDT benefit. Adults 21 and older are not covered by the Louisiana Medicaid State Plan for hearing aids. Some Healthy Louisiana managed-care plans add adult hearing aids as an extra benefit. Louisiana Healthcare Connections currently covers one hearing exam per year and one hearing aid every two years for adults 21 and older.

What is EPSDT and how does it cover hearing aids?

EPSDT stands for Early and Periodic Screening, Diagnostic and Treatment. It is a federal Medicaid benefit for children under 21. Under federal law, every state must cover hearing aids for enrolled children when medically necessary. Louisiana Medicaid covers the hearing aid, earpieces, batteries, and repairs at no cost to the family. Prior authorization is arranged by the DME provider.

What documentation does Louisiana Medicaid require?

Audiometric data from both an ear specialist and a hearing aid provider showing significant hearing loss, defined as greater than 20 decibels average hearing level in the range 250 to 2000 Hz. ACI Hearing Center performs the full audiologic workup and provides the written documentation the DME provider needs.

Which Healthy Louisiana plans cover adult hearing services?

As of 2026, the five plans are Aetna Better Health, AmeriHealth Caritas Louisiana, Healthy Blue, Humana Healthy Horizons, and Louisiana Healthcare Connections. Adult hearing benefits vary by plan. Louisiana Healthcare Connections offers members 21+ one exam per year and one hearing aid every two years. Humana Healthy Horizons covers adult hearing exams only. Call your plan's member services number to confirm.

How long do Louisiana Medicaid hearing aids last?

Under Louisiana Medicaid rules, hearing aids must carry a two-year warranty and are expected to last at least three years before replacement. Repairs are covered when the hearing aid was originally paid for by Medicaid.

Do I need a referral to see ACI for a Medicaid evaluation?

Call your Healthy Louisiana plan's member services number to ask about referral rules for audiology. Most plans allow direct access, but some require a primary care physician referral first. Call ACI at 337-223-9448 and we can help you understand what your specific plan needs.

Can I use my Louisiana Medicaid at ACI Hearing Center?

Call 337-223-9448 to confirm which Louisiana Medicaid plans are currently in our network. Coverage and network status can change, so please call before your visit to verify your specific plan is accepted.

Start your Louisiana Medicaid hearing evaluation

Call ACI Hearing Center in Lafayette to confirm your Medicaid plan is accepted and to schedule a diagnostic evaluation. We provide the full workup and documentation your Medicaid plan needs for prior authorization.