Warm, welcoming healthcare environment

Patient Reviews

See why patients trust ACI Hearing Center for their hearing care.

5.0
272 Google Reviews

Google Reviews

272 reviews · 5.0 average

B
Brandi D. T.
2 months ago

"We had a wonderful experience with this provider — Dr. Elizabeth Lemaire. They saw my toddler son and were incredibly patient and kind throughout the entire visit. All of the staff was also very kind and welcoming, which made the experience even better. They took their time and helped make my son feel comfortable. As a parent, I truly appreciated the care and compassion shown."

K
Kevin P.
5 months ago

"From Carrie at the front desk to Dr. Allred who checked my hearing. This appointment was thorough and informative through the multitude of tests. This is my only adult hearing test but if at all possible would easily make Dr. Allred my doctor for any future hearing and ear needs."

G
Gerald C.
3 months ago

"Comprehensive exam and thorough review by Dr. Kimberly Allred. Tina's administrative assistance throughout was invaluable."

C
Carlos R.
3 months ago

"This is a very knowledgeable and professional institution. I was very impressed with the doctor I dealt with. Thanks for your help!"

R
Regan G.
5 months ago

"Great experience… Everyone was friendly and knowledgeable and made the experience as easy as possible! Would highly recommend for vertigo issues, especially involving crystals…"

B
Barbara S.
3 weeks ago

"Probably the best experience I have had at a doctor's office in Lafayette. Highly recommend."

M
Marcel G.
6 months ago

"Welcomed from the start. Procedures were clearly explained. The hearing test was completed without a hitch."

D
Destiny L.
3 years ago

"Everyone was so kind and helpful. It was very pleasant as a worried mother. My child didn't even realize she was being tested — only that she was having fun playing the games. A wonderful experience to ease my concerns!"

J
Jessica M.
2 years ago

"As an Audiologist myself, I definitely recommend Dr. Lemaire and all of ACI Hearing staff for exceptional hearing care."

J
John D.
7 months ago

"Always a great experience in dealing with ACI staff and Doctors. Very friendly and competent."

S
Sue T.
5 months ago

"Dr. Sara was awesome. Explained everything with compassion and took the time to explain."

L
Lionel B.
5 years ago

"This was my first visit to ACI. The experience was well above my expectations. I am retired USMC and the staff made me feel at home from the moment I walked in the door."

Facebook Recommendations

From our Facebook community

J
Jude F.
Recommends · August 2025

"I had an excellent experience at ACI Hearing and Balance Center. The service was professional and punctual. Everything was explained clearly, and I felt well-informed throughout the visit. The equipment they use is top-notch, and the entire process felt thorough and efficient."

S
Steve H.
Recommends · February 2026

"First time visit. Having trouble with ringing in my ears and hearing aids. Dr. Kimberly checked out both. She was awesome. Highly recommend her and staff."

A
Aren C.
Recommends · October 2024

"As a Veteran I was very pleased with the ease it was to get an appointment convenient to my needs. The staff was professional, courteous, and thorough. I will definitely return for my follow-up care."

S
Sandra D.
Recommends · May 2018

"Dr. Peezie Allred did a fantastic job from start to finish. She was extremely helpful in explaining my condition and the treatment options available to me. The office staff was welcoming and efficient."

A
Annette Hebert B.
Recommends · May 2022

"I have been having issues with my ears. ENT doc is having problems figuring it out so they sent me here. Staff is very nice and professional. I was taken right away. All the tests were explained in detail. I was very happy with my experience there."

J
Janice C.
Recommends · July 2018

"The staff is awesome! They are so sweet and patient. I'd recommend ACI to everyone!"

Acadiana's Choice 2025 Award Winner

Acadiana's Choice 2025 Winner

We are honored to be voted Acadiana's Choice for hearing care. This award reflects the trust and confidence our patients and community place in us, and we are committed to continuing to earn that trust every day.

42+
Years Serving Lafayette
4
Doctors of Audiology
10+
Hearing Aid Brands
5.0
Google Review Rating

Ready to Hear Better?

Schedule your appointment today. Our team is here to help you every step of the way.

Call Now Schedule Visit